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Peru Bob

Community Expert

Community Expert

Activity

Re: Problems while exporting my Project (-21474836...

by Community Expert in Premiere Pro Discussions
an hour ago
an hour ago
@Cheerful_Gleam7110  Please post a screenshot of the timeline at that point. ... View more

Re: Adobe Rip-off

by Community Expert in Account, Payment, & Plan Discussions
an hour ago
an hour ago
See here: https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html ... View more

Re: Free Trial

by Community Expert in Premiere Elements Discussions
Dec 14, 2025
Dec 14, 2025
No need to cancel. Unlike Creative Cloud apps, It won't turn into a subscription.  It will just stop working. Just uninstall it. ... View more

Re: Something we can relate to part 3

by Community Expert in The Lounge Discussions
Dec 14, 2025
Dec 14, 2025
It's in Banff, Alberta, Canada. ... View more

Re: Access Restricted. Plugins are unavailable for...

by Community Expert in Premiere Pro Discussions
Dec 14, 2025
Dec 14, 2025
If you have a Teams or Enterprise account, contact your administrator: https://helpx.adobe.com/enterprise/kb/contact-administrator.html   If an individual subscription, update the Creative Cloud app and restart your computer. ... View more

Re: Cobrança em Período de Teste G

by Community Expert in Account, Payment, & Plan Discussions
Dec 14, 2025
Dec 14, 2025
You need to have a valid form of payment before you can cancel a subscription and get a refund. https://helpx.adobe.com/manage-account/using/update-billing-information.html See here: https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html and here: https://helpx.adobe.com/manage-account/using/cancel-subscription.html ... View more

Re: "generate" button not working

by Community Expert in Using the Community Bugs
‎Dec 14, 2025 05:55 AM
‎Dec 14, 2025 05:55 AM
Firefly? Photoshop? ... View more

Re: No hay contacto con ningún asesor para reembol...

by Community Expert in Account, Payment, & Plan Discussions
‎Dec 12, 2025 11:40 AM
1 Upvote
‎Dec 12, 2025 11:40 AM
1 Upvote
@YUYOSOLIDARIO  You need to have a valid form of payment before you can cancel a subscription and get a refund. https://helpx.adobe.com/manage-account/using/update-billing-information.html See here: https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html and here: https://helpx.adobe.com/manage-account/using/cancel-subscription.html ... View more

Re: Pen tools appears to be inactive; no shapes li...

by Community Expert in Premiere Pro Discussions
‎Dec 12, 2025 11:16 AM
‎Dec 12, 2025 11:16 AM
@mikecox_  There is also a Premiere Pro Beta forum: https://community.adobe.com/t5/premiere-pro-beta/ct-p/ct-premiere-pro-beta?page=1&sort=latest_replies&filter=all&lang=all&tabid=all ... View more

Re: Add a function that will return the cursor to ...

by Community Expert in Premiere Pro Ideas
‎Dec 12, 2025 07:40 AM
‎Dec 12, 2025 07:40 AM
Upvoted. A keyboard shortcut for that would be nice. ... View more

Re: WHY - “Relinking Media” Process repeated

by Community Expert in Premiere Pro Discussions
‎Dec 12, 2025 07:32 AM
1 Upvote
‎Dec 12, 2025 07:32 AM
1 Upvote
Does the EditShare go to sleep when idle? ... View more

Re: Funções travadas

by Community Expert in Premiere Pro Discussions
‎Dec 12, 2025 07:30 AM
‎Dec 12, 2025 07:30 AM
Check the Audio Hardware Preferences. Default Audio Input should be set to No Input. ... View more

Re: How do I add Photoshop Elements icon to deskto...

by Community Expert in Photoshop Elements Discussions
‎Dec 11, 2025 05:18 PM
‎Dec 11, 2025 05:18 PM
See here: https://helpx.adobe.com/photoshop-elements/kb/elements-installation-error-CC-cleaner-tool.html and here: https://community.adobe.com/t5/photoshop-elements-discussions/no-uninstaller-listing-for-elements-2020/m-p/10851731#M51353 ... View more

Re: Crash Premiere Pro 2025 (v25.6.3) au glissemen...

by Community Expert in Premiere Pro Bugs
‎Dec 11, 2025 07:24 AM
‎Dec 11, 2025 07:24 AM
Did you use the Cleaner Tool? https://helpx.adobe.com/creative-cloud/apps/troubleshoot/diagnostics-repair-tools/prepare-to-run-creative-cloud-cleaner-tool.html ... View more

Re: I can't open premiere

by Community Expert in Premiere Pro Bugs
‎Dec 11, 2025 07:19 AM
‎Dec 11, 2025 07:19 AM
@Kevin276077470ex0  Did you use the Cleaner Tool? https://helpx.adobe.com/creative-cloud/apps/troubleshoot/diagnostics-repair-tools/prepare-to-run-creative-cloud-cleaner-tool.html ... View more

Re: Band wipe keeps reversing for no reason

by Community Expert in Premiere Pro Discussions
‎Dec 11, 2025 07:18 AM
‎Dec 11, 2025 07:18 AM
@xenatorres  For the benefit of others, what was the solution to your issue? ... View more

Re: Creative Cloud Lite

by Community Expert in Creative Cloud desktop Ideas
‎Dec 11, 2025 07:10 AM
‎Dec 11, 2025 07:10 AM
What Adobe apps would you need a lite version for? ... View more

Re: Adobe, Linux Support, and the Linux Foundation...

by Community Expert in Creative Cloud desktop Ideas
‎Dec 11, 2025 07:00 AM
1 Upvote
‎Dec 11, 2025 07:00 AM
1 Upvote
or someone else might By @Som1Else    ...be wasting resources chasing a minimally profitable or money losing venture. I may be wrong, but I doubt serious video professionals will embrace Linux. ... View more

Re: Issue with Increased Subscription Payment

by Community Expert in Account, Payment, & Plan Discussions
‎Dec 10, 2025 05:24 PM
‎Dec 10, 2025 05:24 PM
Again, please follow the link given by Jeffrey_A_Wright and you will be able to have your old price by changing your plan to what it was before the upgrade. ... View more

Re: Speedramp issue - footage looks different when...

by Community Expert in After Effects Discussions
‎Dec 10, 2025 10:24 AM
‎Dec 10, 2025 10:24 AM
Does the Premiere Pro sequence settings match your output settings? Did you try rendering the timeline in Premiere Pro? Are you viewing in full resolution in Premiere Pro? ... View more

Re: my file has no info on it

by Community Expert in Illustrator Discussions
‎Dec 10, 2025 10:08 AM
‎Dec 10, 2025 10:08 AM
Are you opening in Illustrator? ... View more

Re: Issue opening projects in newest premiere vers...

by Community Expert in Premiere Pro Discussions
‎Dec 10, 2025 10:06 AM
‎Dec 10, 2025 10:06 AM
See here: https://community.adobe.com/t5/premiere-pro-bugs/p-premiere-projects-saved-in-v25-6-0-cannot-be-opened-in-other-v25-x-versions/idi-p/15589164?linkId=100000393874729 ... View more

Re: Barra de ferramentas

by Community Expert in Premiere Pro Discussions
‎Dec 10, 2025 06:37 AM
‎Dec 10, 2025 06:37 AM
Did you use the Cleaner Tool? https://helpx.adobe.com/creative-cloud/apps/troubleshoot/diagnostics-repair-tools/prepare-to-run-creative-cloud-cleaner-tool.html ... View more

Re: Why call it Premiere ?

by Community Expert in Video Lounge Discussions
‎Dec 09, 2025 05:24 PM
‎Dec 09, 2025 05:24 PM
I wonder if you should move this to: https://community.adobe.com/t5/premiere-on-iphone/ct-p/ct-premiere-on-iphone?page=1&sort=latest_replies&filter=all&lang=all&tabid=discussions or https://community.adobe.com/t5/premiere-on-iphone/ct-p/ct-premiere-on-iphone?page=1&sort=latest_replies&filter=all&lang=all&tabid=ideas ... View more

Re: Why can't I drag the video transition onto a c...

by Community Expert in Premiere Pro Discussions
‎Dec 09, 2025 05:11 PM
‎Dec 09, 2025 05:11 PM
Try dragging to the beginning or end of a clip (at the cut). ... View more

Re: Hi Adobe, Please help me with this

by Community Expert in Account, Payment, & Plan Discussions
‎Dec 09, 2025 04:42 PM
‎Dec 09, 2025 04:42 PM
Check your account: https://account.adobe.com/   Refunds can take up to 14 business days. ... View more

Re: problema tecnico

by Community Expert in Creative Cloud desktop Discussions
‎Dec 09, 2025 04:34 PM
‎Dec 09, 2025 04:34 PM
Use the Cleaner Tool and reinstall the programs: https://helpx.adobe.com/creative-cloud/apps/troubleshoot/diagnostics-repair-tools/prepare-to-run-creative-cloud-cleaner-tool.html ... View more

Re: problema tecnico

by Community Expert in Creative Cloud desktop Discussions
‎Dec 09, 2025 01:54 PM
‎Dec 09, 2025 01:54 PM
Try opening the programs' exe files directly from the Program Files folder in Windows. ... View more

Re: problema tecnico

by Community Expert in Creative Cloud desktop Discussions
‎Dec 09, 2025 10:49 AM
‎Dec 09, 2025 10:49 AM
What happens when you try to open them? ... View more
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